Improved Rights and Better Information for Travelers – Focus On Bus and Coach Services
The Socio-Economic Backbone of PT

Improved Rights and Better Information for Travelers – Focus On Bus and Coach Services

The Socio-Economic Backbone of PT
The Future of Coach
Monday, Oct 6, 2025
2:30 PM - 3:30 PM | Europe/London
Busworld Congress – ZEB Conference | Busworld Congress – ZEB Conference
English
About
This session is in collaboration with Bus Users UK.

Passenger rights for package travels, aviation and rail are well described in the EU and other regulation. However, there is no legislation on passenger rights for trips by coach-only. Are the industry and passenger organizations in need for aditional regulations on the matter? In this session, representatives of the European Commission debate with all stakeholders of the industry and passenger representative organizations.

Speakers

Daniel Casas Ballester

Accessibility Policy Officer

European Disability Forum (EDF)

Aurelien GANDOIS

Vice President Blablacar Bus

BlaBlaCar Bus

Delphine Grandsart

Policy Advisor

EPF

Suzanne Hoadley

Senior Advisor Passenger Transport

IRU

Elzbietta Laplatte

In Charge of Passengers Rights

European Commission, DG-MOVE

Agnes Pastuszak

Owner

TPO Pastuszak

Moderators

Jennie Martin

Chair of the Board of Trustees

Bus Users UK